How We Build Websites
We are upfront about using AI because you deserve to know. Here is exactly how our AI-powered development process works, what is AI-generated on your website, and why this approach delivers better results.
The Honest Truth
In 2024, we rebuilt Platform21 around AI-powered development. Not to replace expertise, but to amplify it.
15+ specialist AI agents now handle research, copywriting, and code generation—tasks that used to take weeks of manual work. This lets us focus our human expertise where it matters most: strategy, quality review, and making sure every site actually works for your business.
The result? Websites delivered in weeks instead of months. Enterprise-quality work at small business prices. And the same level of care and attention that only comes from a senior specialist reviewing every detail.
AI is our production tool. Strategy and judgement remain human.
The 15+ AI Agents
Each agent is purpose-built for a specific task. All outputs are reviewed, refined, and approved by human experts before delivery.
Research Agents
Deep analysis and data gathering
- Competitor analysis and market research
- Keyword research and search intent mapping
- SEO silo architecture planning
- Content gap identification
- Technical audit and opportunity assessment
Content Agents
Writing and documentation
- Initial page copy drafts
- Blog post writing (52+ posts)
- Proposal and documentation generation
- Meta descriptions and SEO content
- Email and marketing copy
Execution Agents
Building and deployment
- Code generation and component building
- Site architecture and structure
- Performance optimisation
- Deployment automation
- Accessibility testing
Creative Agents
Visual content creation
- AI photography with Australian context
- Illustration and diagram generation
- Logo concepts and ideation
- Image optimisation
- OG images and social assets
AI vs Human: Who Does What
Every AI output goes through human review. Here is exactly what each contributes.
What AI Generates
Page Copy & Content
- First drafts of page copy
- Blog posts (52+ per site)
- Meta descriptions and title tags
- FAQ content
All content is reviewed and refined by humans for brand voice, accuracy, and local relevance before publishing.
Website Code
- Component structure and templates
- Responsive layouts
- Interactive elements
- Performance optimisations
Every line of code is reviewed for quality, security, and best practices. We run automated and manual testing.
Photography & Imagery
- Hero and banner images
- Service illustrations
- Blog featured images
- Team and workplace photos
Images are generated with Australian context. You can provide real photos, and we will use those instead if preferred.
Research & Strategy Documents
- Competitor analysis reports
- Keyword research data
- SEO architecture plans
- Content calendars
AI compiles the data; humans interpret findings and make strategic recommendations.
What Humans Control
All Strategic Decisions
Business goals, positioning, target audience, and overall direction
Final Content Approval
Every piece of content is reviewed, refined, and approved before publishing
Design Direction
Brand voice, visual style, and user experience decisions
Quality Assurance
Testing, bug fixes, and ensuring everything works correctly
Client Communication
All discussions, approvals, and feedback loops
Security Review
Code security, best practices, and vulnerability assessment
Every AI Output is Human-Reviewed
Nothing ships without human approval. We review for accuracy, brand voice, code quality, security, and Australian style conventions.
Why This Approach Works Better
AI handles the time-consuming production work so we can focus on what matters
Less time on repetitive tasks means more attention to your business goals
AI efficiency means we can deliver premium results at accessible prices
Frequently Asked Questions
We believe you deserve to know how your website is built. This transparency is not common in our industry—many agencies use AI but do not mention it. We think honesty builds trust, and trust is the foundation of a good working relationship.
Not at all. AI is a tool that accelerates production—like how a power drill is faster than a manual screwdriver without compromising the result. The quality comes from human expertise in directing the AI, reviewing outputs, and refining everything to meet our standards. We would never ship something that was not good enough just because AI made it faster.
No. Every site is custom-built for your business. AI helps us create components and content faster, but the design, structure, and messaging are tailored to your specific needs, industry, and target audience. We do not use pre-made templates.
We can work with your existing copy, photos, and materials. Or we can use human-only content creation if you prefer. AI is a tool that allows us to deliver faster and at lower cost, but it is not mandatory. Let us know your preferences during discovery and we will adjust our approach.
Every piece of code goes through multiple reviews. We run automated security scanning, follow OWASP best practices, and manually review all generated code before deployment. Our Jamstack architecture also reduces attack surface by eliminating server-side vulnerabilities.
Usually not, and that is by design. We generate photorealistic, professional images with Australian context that blend seamlessly with real photography. If you prefer real photos exclusively, we can accommodate that—either by using photos you provide or coordinating a professional photo shoot.
Every AI output goes through a structured review process. For content, we check accuracy, brand voice, Australian spelling and style, and local relevance. For code, we review architecture, performance, security, and accessibility. For images, we ensure they match your brand and work well in context. Nothing ships without human approval.
We believe so, when done transparently. We are honest about our methods, we maintain human oversight on all outputs, and we focus AI on accelerating production rather than replacing human judgement. The benefit flows to you as the client: faster delivery, lower costs, and quality that would otherwise require a much larger team.
Our Commitment to You
Transparency is not a marketing angle—it is how we operate. Here is what we promise.
Full Transparency
We tell you exactly how your website is built, including what AI generates and what humans control
Human Review Promise
Every AI output is reviewed, refined, and approved by human experts before delivery
Open to Questions
Ask us anything about our process. We are happy to explain how any part of your website was created
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